FREQUENTLY ASKED QUESTIONS (FAQs)

  • It’s easy! Send us your application through this link: https://gomedstar.bamboohr.com/careers or send us an email at careers@gomedstar.com.

    Then, wait for our recruitment team member to contact you and send you all the details you’ll need to comply, such as attending the Mobility Device Introduction, submitting additional requirements (Driver’s License and Social Security Card), and undergoing fingerprinting and drug screen.

  • Connect - Connect with us via our social media channels, drop us an email, or simply give us a call!

    Request - Reach out via phone, web, or through GOIN’. Don't forget to enable notifications on the app for real-time updates!

    Pay - We accept various payment methods including cash, check, and major credit cards such as Mastercard, Visa, and JCB.

  • We accept various payment methods including cash, and major credit cards such as Mastercard, Visa, and American Express, and Orca.

  • We cater services within Washington.

  • Medstar drivers are extensively trained to prioritize the health, happiness, and safety of our passengers.

    Rest assured, our drivers are equipped with essential first-aid skills and are trained to provide assistance to passengers as needed.

  • Yes, Medstar offers efficient and ADA-compliant microtransit, paratransit, medical transportation, and private transportation services, both on-demand and through fixed routes.

    Our drivers undergo rigorous training to uphold safety standards, while our vehicles receive regular maintenance to ensure optimal efficiency.