About Medstar Transportation
Since 1984, Medstar Transportation has been a trusted provider of on-demand non-emergency medical transportation throughout Washington state.
Our long-established and well-respected service started as door-to-door, which means we escort our passengers to and from our vehicles when the requested destination is reached.
Our reliable operators & drivers are friendly and courteous all-the-while respecting the people they service. They are each trained in First Aid, CPR, Blood Borne Pathogens certified, Passenger Assistance, and Defensive Driving making them well qualified to care for those who travel under the Medstar name.
Our transportation services include but are not limited to:
24 hours a day – 7 days a week – 365 days a year
Individual or a group of passengers, and attendants
Contracted Fixed route & ADA Paratransit
Medical transportation
Stretcher or bariatric
Wheelchair accessible vehicles & accommodations
Special physical concerns (i.e. Halos, sight impaired, oxygen tanks)
Special position requirements (i.e. reclining, extended, etc.)
Approved after-hour medicaid clients
To and from medical appointments
Hospital discharge
Transportation disadvantaged programs
Sensitive and specialized equipment
Event Shuttle
How Medstar Become a Non-Emergency Medical Transportation Company
Medstar was started by Brad & MaryLynne Bergener in 1984 with just one van and Brad as the only driver and MaryLynne working from home.
Justin Bergener, as CEO, has propelled Medstar into the forefront of the transportation industry, providing the most cost efficient, safe and reliable transportation available in the Northwest.
The future of Medstar looks bright as we continue our mission to provide safe, reliable transportation as well as develop and use technology to connect riders to drivers for the best transportation experience possible!
Message From Our CEO
“We drive happiness through service is our motto because mom created a foundation of service.”
- Justin Bergener, CEO
Why Choose Medstar as Your Transportation Provider?
Training
We provide comprehensive training for every medical transportation service we offer. Along with hands-on training, we ensure ongoing coaching and performance monitoring to support each team member’s success. This commitment to excellence guarantees safe, reliable, and professional medical transport for every passenger.
Safe & Clean
Your safety comes first. We are dedicated to providing a safe ride for you, your loved ones, and every patient we serve. Our commitment to excellence is recognized by our customers. With decades of experience in medical transport, we uphold the highest standards of sanitization and cleanliness, ensuring a safe, comfortable, and reliable journey every time.
Transparency
Transparency and clear communication ensure trust, efficiency, and peace of mind. At Medstar Transportation, we keep customers informed at every step, from booking to arrival. Real-time updates, reliable scheduling, and open communication set us apart, allowing us to provide safe, dependable medical transport to thousands of passengers every day.
