Seattle Children’s Hospital
Service Information
Type of Service:
Pediatric medical care
Service Hours:
24/7 for hospital
Most clinics Mon–Fri, 8am–5pm
Contact Information:
Phone (Local): 206-987-2000
Toll-free Phone: 866-987-2000
https://www.seattlechildrens.org/contact/
Areas Served:
Seattle/King County, regional referrals statewide
About Seattle Children’s Hospital:
Seattle Children’s Hospital is a nationally recognized leader in pediatric care, serving infants, children, and teens across Washington and the Pacific Northwest. With advanced specialties in cancer, heart, orthopedics, and rare conditions, Seattle Children’s is dedicated to delivering family-centered, compassionate care in a supportive environment. As a trusted transportation partner, Medstar ensures safe, reliable, and ADA-accessible rides for young patients and their caregivers, helping every child access the world-class care they need, regardless of mobility or medical challenges.
How Medstar Supports Seattle Children’s Patients and Families
Provides transportation for pediatric medical appointments, hospital admissions, discharges, and therapy visits across King County and surrounding areas.
Offers child- and family-friendly vehicles with trained drivers who understand the unique needs of young patients and caregivers.
Car seats and booster seats are available by request to ensure safe, age-appropriate transport for children of all sizes.
Operates ADA-compliant vehicles equipped to transport children with mobility aids, medical equipment, or other specialized needs.
Seattle Children’s Hospital – Frequently Asked Questions
Q: How do I book a ride to Seattle Children’s Hospital?
Ask your care team or social worker to arrange transportation through your Medicaid broker or contact Medstar directly if you're using a private-pay or contracted service.
Q: Can Medstar provide car seats or child safety seats?
Yes. Medstar offers car seats and booster seats upon request. Please let us know during booking so we can assign the appropriate vehicle and equipment.
Q: Are Medstar vehicles wheelchair accessible?
Yes. Medstar offers vehicles that are ADA-compliant and equipped to support wheelchairs and other mobility devices. Please share your child’s mobility needs when scheduling.
Q: Will the driver wait if my child’s appointment runs late?
If your appointment is delayed, notify Medstar or hospital staff as soon as possible. We coordinate closely with Seattle Children’s to adjust return trip times when needed.
Q: What if my child has special medical needs during transport?
Let us know at the time of booking. While Medstar is not an ambulance service, we’ll work with your care team to ensure appropriate transportation is assigned to meet your child’s needs safely and comfortably.