Union Gap Transit


Service Information

Services Provided:

Local bus routes, ADA Paratransit, Wheelchair accessibility

Hours of Operation:

Monday through Friday, 6:00 a.m. to 7:00 p.m. on half-hour frequency.

Saturday and Sunday, 9:00 a.m. to 7:00 p.m. on one-hour frequency.

Dial-A-Ride para-transit services operate the same hours as the fixed route services.

Scheduling Dial-A-Ride Hours:

Monday - Saturday from 8:00 a.m. to 4:30 p.m. 

Sundays from 8:00 a.m. to 1:00 p.m.

For Dial-A-Ride scheduling, please call (509) 574-8000

Service Area:

City of Union Gap

Contact:


About:

Union Gap Transit offers free, accessible transportation for all residents and visitors within Union Gap, Washington. Through both fixed route and Paratransit services, the system connects neighborhoods, businesses, and key destinations across the city, making travel simple and convenient for everyone. Supported by a dedicated local sales tax, Union Gap Transit partners with Medstar to ensure safe, reliable, and ADA-compliant transportation for riders with mobility needs, helping everyone stay connected to essential services and community resources.

Why Union Gap Transportation  Chooses Medstar:

  • Medstar operates Union Gap’s fixed-route and Dial-A-Ride services, ensuring reliable transportation within city limits for work, medical care, shopping, and essential needs.

  • All vehicles meet ADA requirements and support riders with mobility devices, including lift-equipped vans and buses for wheelchair accessibility.

  • Our drivers provide door-to-door paratransit service for eligible riders while maintaining fixed-route schedules with high on-time performance.

  • With local knowledge of Union Gap and surrounding Yakima County, Medstar ensures efficient routing, timely transfers, and strong regional service coordination.

  • We deliver compassionate service focused on safety, dignity, and accessibility—aligning with Union Gap Transit’s mission of inclusive community mobility.

Union Gap Transit – General FAQ

Q: What is the cost to ride Union Gap Transit?

All Union Gap Transit rides are free. This includes both fixed-route and Paratransit services, making local transportation accessible to all riders regardless of income or mobility needs.

Q: What areas does Union Gap Transit serve?

Union Gap Transit connects key destinations within Union Gap, including Valley Mall and surrounding shopping centers. Service also connects to Yakima Transit routes, allowing for regional travel across the greater Yakima area.

Q: How often do Union Gap buses run?

Union Gap Transit offers service Monday through Saturday, with routes typically running every 30–60 minutes. Schedules vary by time of day, so riders should consult the latest bus book or contact customer service for details.

Union Gap Paratransit – Frequently Asked Questions

Q: What is the cost to ride Paratransit?

Paratransit rides through Union Gap Transit are completely free. Riders do not need to pay a fare, but all trips must be scheduled in advance.

Q: How do I schedule a Paratransit ride?

Call Union Gap Transit at (509) 574-8000 to schedule your ride. Reservations can be made up to 7 days in advance and must be made at least one day before your appointment.

Q: What information do I need to schedule my ride?

You’ll need to provide your full name, current address, destination address, suite or unit number (if applicable), and the exact time of your appointment when scheduling your ride.

Q: Can I request a same-day Paratransit ride with Union Gap Transit?

No. Same-day rides are not available. All Union Gap Paratransit trips must be scheduled at least one day in advance to ensure service availability.


Helpful Resources:

Union Gap Transit Services https://uniongapwa.gov/transit/

Route maps can be found in the Yakima Transit Bus Book: https://yakimatransit.org/media/2024-Busbook.pdf

City of Union Gap: https://uniongapwa.gov

Contact Medstar