Harborview Medical Center
Service Information
Type of Service:
Regional trauma and specialty medical center
Service Hours:
24/7
Contact Information:
Harborview Patient & Visitor Info https://www.uwmedicine.org/locations/harborview-medical-center
Areas Served:
King County, Seattle, regional, and statewide
About Harborview Medical Center
Harborview Medical Center, part of UW Medicine, is Washington’s only Level I adult and pediatric trauma center and a leader in specialty medical care for complex injuries and illnesses. Serving all patients regardless of ability to pay, Harborview delivers lifesaving emergency care, specialized treatments, and ongoing support to individuals and families from across the region. As a trusted transportation partner, Medstar provides safe, timely, and ADA-accessible rides to and from Harborview for emergency care, specialty appointments, hospital stays, and patient discharges.
How Medstar Supports Harborview Medical Center
Provides reliable transportation to and from scheduled specialty appointments, including outpatient procedures and follow-up care across King County.
Offers wheelchair- and stretcher-accessible vehicles to accommodate patients with complex mobility or post-surgical needs.
Coordinates closely with Harborview discharge planners, case managers, and social workers to support safe and timely patient transitions.
Ensures rides are safe, comfortable, and dignified, with trained drivers experienced in medical transport protocols.
Responds quickly to ride requests with efficient scheduling and communication, helping minimize delays in patient care.
Harborview Medical Center – Frequently Asked Questions
Q: How do I schedule a ride to or from Harborview?
Speak with your provider, case manager, or discharge planner to request transportation. For authorized trips, Medstar may be assigned through your Medicaid broker or contacted directly for eligible services.
Q: Are rides to Harborview covered by insurance or Medicaid?
Many rides are covered for Medicaid-eligible or insured patients. Contact your insurance provider or care team to verify coverage and determine if authorization is needed.
Q: Can Medstar assist with after-hours discharges from Harborview?
Yes. Medstar provides transportation for hospital discharges, including evenings and weekends. Availability may depend on broker authorization or hospital coordination, so confirm details with your discharge planner.