Virginia Mason

Service Information

Services Provided:

Cardiovascular Health, Digestive Health, Neurosciences, Women’s Health, Orthopedics, Cancer Care, and more.  

Service Area:

Seattle, Tacoma, and surrounding areas

Contact:

Website:  Virginia Mason

Phone Numbers:

  • 206-624-1144 (Virginia Mason Medical Center in Seattle)

  • For questions regarding your specific care, please contact your provider. To contact our call center to get help finding a provider or location, call (888) 825-3227

About:

Virginia Mason Medical Center is one of the premier health care facilities in the Pacific Northwest and consistently ranked among the best hospitals in Washington by Healthgrades™ and U.S. News & World Report. Find a Virginia Mason Franciscan Health primary or specialty provider at clinics close to where you live or work.

How Medstar Supports Virginia Mason Patients:

  • Medstar offers reliable, on-time NEMT to Virginia Mason patients for outpatient visits, specialty care, and essential medical appointments across Puget Sound.

  • Medstar works with Virginia Mason staff to coordinate timely post-discharge transport, including rides to home, rehab centers, and follow-up appointments.

  • ADA-compliant vehicles ensure safe and accessible transport for Virginia Mason patients with wheelchairs, walkers, and other mobility needs.

  • We accept rides through Medicaid brokers or private pay, helping Virginia Mason patients access care with flexible scheduling and transparent communication.

  • Medstar’s trained, compassionate drivers support Virginia Mason’s standard of care with dependable, respectful service across Washington State.

FAQs:

Q: What services does Medstar provide for patients visiting Virginia Mason?

A: Medstar provides non-emergency medical transportation (NEMT) for eligible patients traveling to Virginia Mason. Services include rides to appointments, outpatient visits, and hospital discharges, with a focus on reliability, comfort, and accessibility.

Q: How can I schedule a Medstar ride to Virginia Mason?

A: Rides are scheduled through your Medicaid transportation broker, such as Hopelink. Private-pay or contracted rides can be arranged directly through Medstar or coordinated by your Virginia Mason care team.

Q: Is Medstar transportation available for Virginia Mason locations across the Puget Sound region?

A: Yes. Medstar serves Virginia Mason clinics and hospitals across the Puget Sound region. Availability may vary by location and funding source, so check with your provider or broker to confirm eligibility.

Q: What types of patients qualify for transportation to Virginia Mason with Medstar?

A: Patients who are Medicaid-eligible and have no other transportation options may qualify. Medstar also supports private-pay clients, discharge transport, and rides through contracted senior care or health plans.

Q: What should I do if I need accessible transportation to Virginia Mason?

A: Medstar provides wheelchair-accessible and ADA-compliant vehicles. When scheduling your ride, inform your broker or provider of any mobility needs to ensure proper vehicle assignment.