SafeRide Health
Service Information
Type of Service:
Non-Emergency Medical Transportation (NEMT) Coordination & Brokerage for Medicaid and Medicare members
Service Hours:
24/7
Contact:
About SafeRide Health
SafeRide Health is a national leader in non-emergency medical transportation, working to eliminate barriers to care for Medicaid, Medicare, and other vulnerable populations. By combining advanced technology with a network of reliable transportation partners, SafeRide ensures patients have access to the right care at the right time. SafeRide’s compassionate approach and innovative digital tools make healthcare more accessible, one ride at a time.
How Medstar Supports SafeRide Health Members
Medstar is a trusted transportation provider within the SafeRide Health network. When Medstar is assigned to your ride, you can expect:
Safe, timely, and reliable transportation to medical appointments, treatments, and follow-up care throughout Washington State.
ADA-compliant vehicles equipped for wheelchairs, walkers, and other mobility aids to ensure accessibility and comfort.
Trained drivers experienced in assisting seniors, patients with disabilities, and other vulnerable populations.
Compassionate, professional service focused on dignity, safety, and a positive rider experience from start to finish.
Frequently Asked Questions
Q: How do I schedule a ride with SafeRide Health?
A: Eligible members should contact their healthcare plan or SafeRide Health directly at (855) 955-7433 to request a ride.
Q: Can I choose Medstar as my transportation provider?
A: SafeRide Health assigns transportation based on availability and location. While Medstar is a valued network provider, ride assignments are made by SafeRide.
Q: What kinds of rides does SafeRide Health coordinate?
A: SafeRide arranges non-emergency medical transportation for healthcare appointments, treatments, pharmacy visits, and more.
Q: Are vehicles wheelchair accessible?
A: Yes. All rides coordinated by SafeRide Health are provided by ADA-compliant, accessible vehicles as needed.
Q: Is there a cost for transportation?
A: For eligible Medicaid and Medicare members, rides are typically covered. Please confirm with your plan or SafeRide Health.
Q: Who do I call if I have an issue with my ride?
A: For questions or feedback about your ride, contact SafeRide Health at (855) 955-7433. For feedback specific to your experience with Medstar, contact us here.