The Road to Gratitude

The road begins before the world wakes. It carves its way through shadowed streets and endless highways, carrying more than wheels and engines. It carries lives.

An elderly woman waits at her door. The appointment she’s bound for isn’t just routine—it’s survival. A veteran, silent and steady, boards the van with a nod that carries the weight of his years. These are not mere passengers; they are stories, fragile and immense, entrusted to us.

Behind the wheel, a driver extends a steady hand. At the desk, a dispatcher orchestrates chaos into calm. On the line, a voice softens the edges of someone’s worry. Across this unseen network of effort, something extraordinary takes shape.

This road is no simple path. It tests the spirit with its demands—the endless calls, the sudden detours, the heavy hours, the shortage of hands to lighten the load. But within its trials, there are moments of quiet grace. A smile exchanged. A burden eased. A life moved forward.

These moments don’t cry out for recognition, but they are the road’s truth. They are its meaning. They are yours.

To the drivers, the dispatchers, the schedulers, the CSRs, the recruiters, and every member of our team: you are more than workers. You are the hands that guide, the voices that calm, the hearts that hold lives together with care and purpose.

This Thanksgiving, let us not speak of gratitude; let us show it in the lives we serve and the care we bring to one another. Let us honor the road—not for where it takes us, but for how it shapes us.

Happy Thanksgiving, Team! The road speaks. And it speaks of you.