Safe, Reliable Medical Transportation Across Puget Sound

Proudly Serving Washington State Since 1984

If you or someone you care for needs help getting to a medical appointment, Medstar Transportation is here to make that easier.

Trusted NEMT Service Provider for over 40 Years

Since 1984, Medstar Transportation has built a reputation for being dependable, professional, and local. We started as a door-to-door service, and we’ve never lost that focus. Our drivers escort you from your door to the vehicle and to your destination, not just to the curb.

What We Provide

Medstar offers more than just a ride. We offer peace of mind. Here’s how we serve patients in the Puget Sound region:

Service Section

ADA Paratransit Services

Accessible vehicles and trained drivers for riders with physical or cognitive disabilities.

VA and Medicare Rides

We coordinate rides for veterans and Medicare patients. Always prompt, courteous, and handled with care.

Wheelchair and Stretcher Transportation

Equipped vehicles for riders who need extra support. All rides are secure and comfortable.

Bariatric Transportation

Spacious and safe transport for patients requiring bariatric care. No judgment. Just respectful service.

Medical Courier and Prescription Delivery

Need medication, records, or supplies delivered? Our drivers handle these deliveries with urgency and accuracy.

Medicaid Transportation

We’re experienced with Medicaid-authorized rides. We’ll help get you where you need to go without the stress.

Why Choose Medstar for Medical Transportation?

Established in 1984 with over 40 years of service in Washington

Local and hands-on with door-to-door assistance for every rider

Trained, courteous drivers who care about your comfort

Real people answering your call with dispatchers based right here in Washington

Proven track record trusted by healthcare systems and families alike

Cities We Serve Across Puget Sound Region

We proudly serve patients and facilities across these cities:

Seattle, Bellevue, Everett, Kent, Renton, Federal Way, Bothell, Tukwila, Burien, Lynnwood, Shoreline, and SeaTac

Whether you’re in the heart of the city or just outside of it, you’re in our service area.

What Our Clients Say About Us

Frequently Asked Questions

  • Yes, Medstar Transportation is an approved provider for Medicaid-funded non-emergency medical transportation (NEMT) services in Washington State. We partner with brokers like Hopelink to coordinate rides for eligible patients. If you're enrolled in Medicaid and need transportation to a covered medical appointment, you can request Medstar through your regional broker.

  • Absolutely. Medstar offers private-pay options for individuals who aren't covered by Medicaid or Medicare. This flexibility allows you to schedule transportation for medical appointments, hospital discharges, or other healthcare-related needs without insurance constraints. You can contact us directly to discuss rates and scheduling.

  • Yes, Medstar specializes in recurring transportation services for patients with ongoing medical needs, such as dialysis, physical therapy, or chemotherapy. We can set up a consistent schedule to ensure you have reliable transportation to and from your appointments. This consistency helps reduce stress and ensures timely arrivals.

  • Yes, Medstar allows caregivers, family members, or healthcare providers to schedule rides on behalf of patients. This is particularly helpful for coordinating transportation for elderly parents, patients with disabilities, or those who may not be able to schedule rides themselves. When booking, you'll need to provide the necessary details about the passenger and the appointment to help us identify the specific needs of the rider you’re scheduling.

  • Yes, Medstar serves a wide range of locations across the Puget Sound region, including smaller cities like Bothell, Tukwila, and Shoreline. Our extensive coverage ensures that residents in these areas have access to reliable non-emergency medical transportation services.

  • Yes, Medstar places a strong emphasis on safety and professionalism. All drivers undergo thorough background checks and receive specialized training to assist passengers with various medical and mobility needs. This includes training in CPR, first aid, and the proper handling of wheelchairs and stretchers, ensuring a safe and comfortable experience for all passengers.

Schedule a Ride With Us at Puget Sound Region

Need a ride tomorrow? Need a long-term transport solution? Call now! Our local dispatchers will walk you through everything, step by step