Before non-emergency medical transportation (NEMT), many people were hesitant to see a doctor, go to therapy, or move between medical facilities due to fears that transportation costs would be expensive. However, did you know that aside from the benefits of greater comfort, care, and cost-effectiveness, NEMTs can also be covered by insurance?

Especially in situations when a patient needs continuous monitoring while in transit or if a patient uses a wheelchair or complex medical equipment, their private insurance or Medicare can cover all or part of the transportation costs. Here are 5 important things you need to know about Medicaid rides:

What are Medicaid Rides?

Medicaid rides are part of the Medicaid Transportation program that ensures eligible members can get NEMT rides to check ups or therapy at no cost to them. 

Who can get a ride?

To be eligible for a Medicaid ride, you must: 

• Be enrolled in Medicaid

• Be a child with special health care needs

• Be an indigent cancer patient 

  What is the coverage for Medicaid rides?

The extent of your Medicaid coverage depends on the state in which you reside as states have different rules about when rides are necessary. It’s always best to check with your state. 

How do I get a ride?

First, you should have an appointment with your doctor or provider. Then, at least two days before your appointment, request a ride with an accredited Medicaid ride provider or contact your local state Health Care Authority.

Medicaid rides can be by taxi, car, van, public bus, or a subway. The kind of ride you get depends on which one is the most medically appropriate and cost-effective service.  

What are other instances when I can utilize Medicaid rides?

The driver can give you or an eligible family member a ride only to a medical office and back home. If the driver gives you a ride anywhere else, you and the driver could be charged with stealing from Medicaid. Make sure to follow the rules so Medicaid will approve and pay for your ride.

Medstar offers Medicaid Rides

If you need an expert and reliable NEMT ride, Medstar can help. Medstar works with several state Medicaid brokers and offers transit services to Medicaid-eligible individuals.  Message us at +1 (509) 728-9816 today for more information.